09/01/2022

2021 top picks in marketing and sales: From recovery to growth

By on January 09, 2022
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From recovery to growth
Leaders have a long road ahead as they strategize to position their businesses for growth and renewal. Explore this collection of our top 2021 marketing and sales articles to understand the key trends shaping the growth agenda for CEOs in the year ahead and to dive deeper on key topics, including:
  • the role of intangibles in driving growth and the importance of purpose, analytics, and creativity
  • perspectives on the big shifts in consumer and customer behavior, and how business leaders can respond in time
  • how leaders are balancing brand marketing and performance marketing using a ‘full-funnel’ marketing approach
  • how leaders are improving their e-commerce capabilities by using analytics to improve their marketing and commercial growth
Read more
Getting tangible about intangibles:  The future of growth and productivity?
Getting tangible about intangibles: The future of growth and productivity?
Companies that master the deployment of intangibles investment will be well positioned to outperform their peers.
What do 'top growers' do?   >
The growth triple play: Creativity, analytics, and purpose
The growth triple play: Creativity, analytics, and purpose
Companies that integrate creativity, analytics, and purpose are delivering at least two times the growth of their peers.
What do leaders do differently?   >
Seven principles for achieving transformational growth
Seven principles for achieving transformational growth
Dogged persistence and nimble execution underscore a set of proven ground rules for growth.
Achieve growth objectives   >
B2B sales: Omnichannel everywhere, every time
B2B sales: Omnichannel everywhere, every time
Our latest B2B Pulse research shows how the shift to omnichannel has permanently changed sales and suggests what companies can do to adjust.
Look closer   >
US consumer sentiment and behaviors during the coronavirus crisis
US consumer sentiment and behaviors during the coronavirus crisis
US consumers exhibited strong optimism and spend in October, driven by consumers across the age and income spectrum.
Cautious optimism prevails   >
Next in loyalty: Eight levers to turn customers into fans
Next in loyalty: Eight levers to turn customers into fans
How do top-performing companies maximize the impact of their loyalty programs in the next normal? By focusing on customer behavior, segment by segment.
8 drivers   >
Why every business needs a full-funnel marketing strategy
Why every business needs a full-funnel marketing strategy
Full-funnel marketing is not just a campaign strategy; it's a total shift in how marketing works.
4 essentials   >
Prediction: The future of CX
Prediction: The future of CX
Designing great customer experiences is getting easier with the rise of predictive analytics.
4 steps to start   >
The value of getting personalization right--or wrong--is multiplying
The value of getting personalization right—or wrong—is multiplying
This Next in Personalization 2021 Report reveals that companies who excel at demonstrating customer intimacy generate faster rates of revenue growth than their peers. And the closer organizations get to the consumer, the bigger the gains.
Dive into the data   >
B2B commercial analytics: What outperformers do
B2B commercial analytics: What outperformers do
B2B companies that successfully apply commercial analytics are uncommon—and more likely to achieve uncommon success. Outperformers share four behaviors.
Invest in 4 areas   >
— Curated by Eleni Kostopoulos, a digital publishing manager based in New York
McKinsey & Company
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