Holiday shopping 2021: What retailers and brands need to know

Are you ready for Black Friday? ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

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Share this email Share this email on LinkedIn   Share this email on Twitter   Share this email on Facebook   New from McKinsey & Company The retailer’s guide to the holiday shopping season Black Friday, the busiest shopping day of the year in the US, is here. But will a confluence of factors—including persistent supply-chain woes, inflation, and labor shortages—mean doom and gloom for retailers and brands? Explore these insights to understand this year’s unusual holiday-shopping landscape, and prepare for the challenges ahead by diving deeper on key topics, including: why retailers need to act early to retain consumer loyalty what successful retailers have done to make a difference in their supply chain seven actions supply-chain leaders must take to mitigate disruptions why apparel sourcing needs a full-blown transformation to achieve a new trajectory Read more US holiday shopping 2021: Strong demand meets big challenges As holiday shopping ramps up—and supply-chain issues persist—forward-looking retailers are already doing things differently. Maintaining customer loyalty will be key. 6 ways to win back loyalty   Retail supply-chain strategies for the holidays and beyond How can retailers ensure strong sales this holiday season amid continuing supply-chain problems? Two McKinsey experts share their insights. Recharge and reset   Ten steps retailers can take to shock-proof their supply chains In a seemingly 'no win' environment, retailers can take a two-speed approach to address the current shocks and build a more resilient foundation for the future. Lay the groundwork   Revamping fashion sourcing: Speed and flexibility to the fore Supply-chain disruptions have made fast, flexible sourcing a top priority for fashion companies. Our survey of global sourcing executives reveals ambitious targets—and much work still to do. Drive forward   Next in loyalty: Eight levers to turn customers into fans How do top-performing companies maximize the impact of their loyalty programs in the next normal? By focusing on customer behavior, segment by segment. 8 drivers   Retail's need for speed: Unlocking value in omnichannel delivery The race to provide ever-faster omnichannel order fulfillment is on. Where should retailers keep up—and what are the value-creation opportunities in doing so? Fast times   Understanding the ever-evolving, always-surprising consumer With consumer behavior changing rapidly—and, often, in unexpected ways—companies must get better at anticipating and responding to new consumer needs and preferences. Our experts explain how. Drive purpose   To see more essential reading on topics that matter, visit McKinsey Themes. — Curated by Eleni Kostopoulos, a digital publishing manager in New York Follow our thinking McKinsey Insights - Get our latest thinking on your iPhone, iPad, or Android Share these insights Did you enjoy this newsletter? Forward it to colleagues and friends so they can subscribe too. Was this issue forwarded to you? Sign up for it and sample our 40+ other free email subscriptions here. This email contains information about McKinsey’s research, insights, services, or events. By opening our emails or clicking on links, you agree to our use of cookies and web tracking technology. For more information on how we use and protect your information, please review our privacy policy. You received this email because you subscribed to our Consumer & Retail alert list. Manage subscriptions | Unsubscribe Copyright © 2021 | McKinsey & Company, 3 World Trade Center, 175 Greenwich Street, New York, NY 10007